Privacy Policy

Pye Resolve Limited Privacy Notice.

Introduction

Pye Resolve Limited is committed to respecting and protecting your privacy.

Please read the following information carefully. This privacy notice contains information about the information collected, stored and otherwise processed about you and the reasons for the processing. It also tells you who we share this information with, the security mechanisms we have put in place to protect your data and how to contact us in the event you need further information.

I (Alistair Pye) conduct my alternative dispute resolution practice through my company, Pye Resolve Limited (PRL). This notice applies to PRL as well as to me. Normally, PRL receives data from the legal representatives of parties to disputes and not direct from those parties, except where such parties are acting in person.

Data Controller: who am I

PRL uses and is responsible for personal information about you and is the "controller" of this information for the purposes of the General Data Protection Regulation and other applicable data protection laws.

What information I collect

When carrying out the following activities:

  • The management and administration of my practice: I may obtain your personal data, including special categories of personal data as defined in the GDPR, when you make an enquiry about using me as a neutral.
  • Otherwise in the normal course of business: you may have provided me with your personal business details in relation to appointing a neutral or communicating regarding potential mediations, adjudications and other services, or marketing/business development.
  • Other marketing: I may have obtained limited personal data at an event, through an introduction by a third party, or through mutual networking activity.
  • If you visit pye-resolve.com, some limited personal data may also be collected, such as web usage information (IP address, time and duration of visits).
  • Otherwise through providing my services or operating my practice.

I collect the following personal information that you provide:

  • your name and title, and the name of the company or firm that you represent and your job title;
  • contact information, including telephone number, postal address and email address;
  • information relating to your location, preferences and/or interests;
  • in certain circumstances, your and others' signature(s) and financial details such as bank account details;
  • in certain circumstances, data relating to health (including disabilities), ethnicity, race, religious beliefs, trade union membership and other "special category personal data";
  • the content of any enquiry submitted over the website;
  • any other personal data I collect in the context of my work or in the course of operating my business;
  • other personal information relevant to instructions to provide services;
  • any other information relating to you which you may provide to me.

Information collected from other sources

I may also collect the categories of information above from other sources. If you give me personal information about another person, you should ensure that: (a) you are legally entitled to give me that information; (b) the disclosure is in accordance with any applicable data protection or privacy law; and (c) such other person has also read this privacy notice.

How I use this information

I may use your personal information to: provide the requested service to you; respond to any query you submit; manage my relationship with you; complete my contractual obligations; carry out relevant conflict checks; keep accounting records; promote and market my practice; provide work shadowing opportunities; respond to requests for references; respond to or make complaints; comply with my professional, legal and regulatory obligations; establish, exercise or defend legal rights; pursue my legitimate business interests; prevent and respond to fraud or illegal activities; and for internal operations such as troubleshooting, data analysis and research.

I do not use automated decision-making in the processing of your personal data. If you choose not to provide personal data requested by me, I may not be able to provide you with the information and/or services you have requested.

My legal bases for processing your personal information

The GDPR requires a legal basis for processing personal data. The lawful bases I rely on are:

  • performance of a contract with the data subject, or to take steps to enter into a contract;
  • compliance with a legal obligation;
  • my legitimate interests or those of a third party, except where overridden by your interests, rights or freedoms;
  • where I am otherwise required or authorised by law;
  • where processing of "special category data" is necessary in the context of the establishment, exercise or defence of legal claims;
  • in certain circumstances, where I have obtained your express consent (which you may withdraw at any time).

Sharing your information

As a lawyer-neutral I have an obligation to keep your information confidential, save as may be required by law. Information may be shared internally with the administration team of PRL, and with third parties who process data on my behalf (including IT and business administration service providers, insurers, and in connection with bank transfers and accountancy requirements). I will not rent or sell your contact details to any other organisation or individual. I may be required to provide your information to regulators, the Information Commissioner's Office, the police or intelligence services, where required or permitted by law.

Storage and retention

Personal data will be retained for as short a period as possible, taking into account my need to meet legal, statutory and regulatory obligations, good practice and business purposes. Information that is no longer required will be disposed of effectively and securely.

Security of personal data

I am committed to ensuring that your information is secure. I have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information I hold. Unfortunately, the transmission of information via the internet is not completely secure, and although I do my best to protect your personal data I cannot absolutely guarantee its security.

Your rights

Under the GDPR you have a number of important rights, free of charge, including the right to: transparency over how your data is used; access to your personal information; correction of mistakes; erasure in certain circumstances; data portability; to object to processing for direct marketing; to object in certain other situations; to restrict processing; and not to be subject to automated decision-making producing legal effects.

To exercise any of these rights, please email me at apye@pye-resolve.com, provide information so I can identify you, and state the right(s) you wish to exercise. I will respond within one month of receiving your request. If you believe I have not complied with your data protection rights, you can complain to the Information Commissioner's Office (ICO).

Cookies

This website uses cookies, text files placed on your computer to collect standard internet log information and visitor behaviour information. We use cookies to understand how you use our website and to remember your preferences, including functionality cookies and Google Analytics cookies. You can set your browser not to accept cookies, though some features may not function as a result. For further information, visit www.allaboutcookies.org.

Links to third-party websites

This website includes links to third-party websites. If you follow such a link, we do not accept any liability or responsibility for those websites, which have their own terms and privacy policies.

Changes to this privacy notice

I do not intend to process your personal information for any reason other than stated within this privacy notice. If this changes, this privacy notice will be amended. This privacy notice was last updated on 13/04/2020.

How to contact me about data protection matters

If you have any questions about this privacy notice or the information I hold about you, please contact me by email at apye@pye-resolve.com.